Texting overtakes phone calls in popularity

Posted on Fri 10 Aug, 2012, by JustCall Team

texting overtakes phone calls

For the first time in history, the number of mobile phone calls made in the UK has slumped. By contrast, the number of texts sent has increased from 50 billion five years ago to 150 billion in 2011.

58% of adults in the UK send text messages to friends and family at least once a day, while among 16 to 24 year-olds the number increases to 90%.

In 2011, the volume of landline calls fell by 10%. Does this mean the booming phone call era is drawing to a close?

James Thickett, director of research at Ofcom believes the decline in phone calls can be explained by the rising popularity of smartphones. These allow different forms of communication such as social networking, instant messaging and email.

The use of texting to keep in touch could be seen as positive Thickett added, since it means people are still communicating despite their busy lives.

“With more than 30 per cent of the UK now in single-dwelling households, you could very easily see a scenario where people just did not communicate with each other at all,” he explained.

If you do have time to make a call, your loved ones will appreciate the chance to talk. Don't forget you can still make cheap mobile calls with JustCall.

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