Help
Got a query about our service? You can call customer services on 0870 801 9900
Service provided by:
JustCall, WaveCrest, 87 Cheapside, London, EC2V 6EB.
Terms and conditions
Callers must ensure they have the bill payer's permission before using the JustCall service. All calls are billed by your telephone line provider at their appropriate 0871, 0844, and relevant 09 rates. Prices quoted are from a BT landline and are pence per minute, prices and availability may vary from other networks.
Calls are charged from time of connection to the JustCall service, so we advise replacing the handset after a short period if your calls are engaged or unanswered. When you call from a mobile, remember to only press the call or send button after dialing the access number but not again after dialing the destination number.
Prices of calls to mobile phones, premium rate numbers and pagers are not included unless otherwise stated.
JustCall reserves the right to terminate fraudulent calls. The service is subject to availability.
Service provided by: JustCall, WaveCrest, 87 Cheapside, London, EC2V 6EB.
FAQs
What is JustCall?
JustCall is an 'instant dial' service, you don't need an account, you just dial an access number and away you go. It lets you make cheap international calls from anywhere in the UK to hundreds of countries worldwide.
How do I use JustCall?
You simply search for the country you want to phone and you'll find the cheap call access number for that country. You can make your cheap international call immediately by dialling our country access number then the country code and then the phone number of the person you want to call. It's as easy as that.
Can I make cheap calls from a payphone?
Yes.
Are there any subscription or registration fees?
No, absolutely not. There is no account to open, no extra charges, no other bill to pay and you don't need a credit card either. We offer cheap calls instantly.
How am I billed for these cheap calls?
When you use the JustCall service you only pay for calling one of our cheap call access numbers. Your service provider will bill you - not us. For example, when you make a five minute call to Australia using our service from a BT phone it will cost 13p. The next time you receive your BT bill you will see a call to JustCall's 0844 number, for a duration of 5 minutes and a charge of 13p with no charges by us.
Is the service billed per minute?
You'll be billed depending on what your current provider tariff says. Don't forget, we don't bill you for our service, your current provider does.
Are there peak and off-peak rates with JustCall?
No, it's the same cheap call rate no matter what time of day or night it is.
Am I still charged when my call is unanswered or the line is engaged?
Yes, as your service provider bills you for calling our cheap call access number you will still be charged if the person you are calling doesn’t answer or if the line is engaged.
Does JustCall charge the person I am calling as well?
No, only you’ll be charged by your service provider for calling one of our cheap call access numbers.
Is the quality of the international calls good?
Yes, it's excellent; your cheap international call will sound like any other call you make.
Why does it sometimes take a long time to connect my call?
When calling some of the more remote countries you may encounter a slight delay, this is normally due to the local telecommunications infrastructure in the country you are calling.
Where can I find a list of the charges for each country?
You can search our website by selecting the country you'd like to make a cheap call to – www.justcall.co.uk
What access number should I use to call a UK mobile phone abroad?
When calling a UK mobile that is roaming overseas you should use the normal access number for the country they are in. Please be aware that the person receiving the call with be charged by their service provider as they normally would be while roaming.
Choose the country you want to call
Just choose the country you want to call from our drop down list and click the 'Go' button to get the access code and the per minute rate.
